Frequently Asked Questions

I facilitate a global virtual practice.

While I am based in Southeast Asia (ICT), my schedule accommodates clients here and across Australia (AEST/AWST), GMT/BST (Ireland & UK), CET (Europe), and EST (North America).

Standard Session Rate: $100 USD. Payment accepted via Wise, PayPal or bank transfer in Ireland and Vietnam.

Equity Centered Pricing: Income levels and cost of living vary significantly depending on where you live. A limited number of reduced rate sessions are available. If cost is a barrier, please mention it when you reach out.

Hanoi Rate: I am currently based in Hanoi but offer sessions online only. For that reason I keep a limited number of sessions available at 1,000,000 VND for local clients. If you are based in Hanoi and would like to work at this rate, please mention it when reaching out.

Multi Session Packages: Discounted bundles can be discussed after your first session.

Use the contact form on the Contact page, or reach out via WhatsApp or email (listed at the bottom of every page).

Please include options for your availability and time zone. I will respond as soon as possible.

Sessions are confirmed after payment in advance. See the FAQ for rates and cancellation policy.

Coaching supports goal directed change, identity reconstruction, and nervous system regulation. It is a structured, forward moving process focused on awareness, choice, and sustainable behavioral change.

Therapy is clinical treatment for diagnosable mental health conditions and may include trauma processing or psychiatric care.

Coaching is not a substitute for medical, psychiatric, or legal treatment.

If you are experiencing acute psychiatric symptoms, active addiction crisis, or suicidal ideation, coaching is not appropriate and referral to licensed clinical care is required.

A discovery call is a complimentary 20 minute conversation where we discuss your goals, I answer your questions, and we determine if we are a good fit to work together. There is no pressure or obligation.

To book a discovery call, use the contact page. My phone number to send a WhatsApp message and email address are listed at the end of every page on the site.

In the first session we clarify your goals, map nervous system patterns, and identify recurring adaptive strategies that may no longer serve you.

We begin outlining a focused direction for the work. You bring the material. I guide inquiry, reflect patterns and create a structured container.

If you want to learn more about what happens in a coaching session and how the process works, read the articles on my Writing & Resources page, starting with What is Coaching? Further reading - The Coaching Tool Kit

Is Coaching right for you? Try the Seven Questions for Reflection

This depends on the depth of transition you are navigating.

Short term work may involve 3 to 6 sessions focused on a defined shift or decision.

Longer arcs involving sobriety, identity reconstruction, or intergenerational pattern work may extend over several months.

We review progress regularly and adjust as needed.

Please see my Writing & Resources page for a Pre Session Goal Setting worksheet.

Make sure you're in a quiet, private space where you won't be interrupted.

Use the bathroom beforehand, turn off notifications, and have water nearby. If you tend to process emotionally, tissues can be helpful.

Avoid scheduling anything demanding immediately after - especially if the session is likely to be emotional or activating.

Time in nature, movement, or quiet reflection afterward supports integration.

Twenty four hours notice is required to reschedule a session. Sessions rescheduled with less than twenty four hours notice will be forfeited, as that time has been reserved exclusively for you.

Unless there are unforeseen circumstances beyond your control. I will be as flexible as I can, the cancellation policy is here because making the appointment holds my time for you making me unavailable for other clients at that time.

Last updated: 20.01.2026

When you use the contact form on this website, I use your information solely to respond to your inquiry, schedule coaching sessions, and communicate about services.

I do not give your information to third parties.

Your information is stored securely and is only accessible by me. I retain your information for as long as necessary to provide services.

Your responses are stored securely and are not shared or sold to third parties.

You have the right to request access to your data, request deletion of your data, and opt out of communications at any time. To exercise these rights, contact gillianbarden@gmail.com

Last updated: 20.01.2026

By booking a coaching session with me, you agree to the following terms:

Services Provided

Coaching is not therapy, medical treatment, or crisis intervention. Coaching is designed for individuals who are seeking personal growth, not in severe crisis.

Client Responsibilities

You agree to attend sessions on time, provide 24 hours notice for cancellations or reschedules, pay for sessions in advance, and take responsibility for implementing insights and strategies.

Everything shared in sessions is confidential. Except where disclosure is required by law (risk of harm to self or others, child abuse, court order).

Coaching is not a substitute for psychiatric mental health treatment, medical care, or legal advice. I am not liable for any decisions you make or actions you take based on coaching sessions.