Frequently Asked Questions

I facilitate a global virtual practice.

While I am based in Southeast Asia (ICT), my schedule accommodates clients here and across Australia (AEST/AWST), GMT/BST (Ireland & UK), CET (Europe), and EST (North America).

Standard Session Rate: $100 USD

Payment made by PayPal, Wise or bank transfer in Ireland and Vietnam.

Equity Centered Pricing

I recognize that income levels and cost of living vary significantly depending on where you live. Financial circumstances should not be a barrier to accessing transformational mental health support.

For Hanoi based clients: I currently offer sessions at 1,000,000 VND for a limited number of local clients. If you are based in Hanoi and would like to work with me at this rate, please mention it when reaching out.

For clients in other locations experiencing financial constraint: A number of reduced rate sessions are available. If cost is a barrier, please mention this when you reach out.

Multi Session Packages: If you know you would like to book multiple sessions, discounted bundles can be discussed after our first session.

Use the contact form on the Contact page, or reach out via WhatsApp or email (listed at the bottom of every page).

Please include options for your availability and time zone. I will respond as soon as possible.

Sessions are confirmed after payment in advance. See the FAQ for rates and cancellation policy.

Coaching and therapy offer different toolkits for transformation. Therapy focuses on how the past creates the present, often addressing clinical diagnoses, processing and healing trauma. Coaching focuses on how the present creates the future, working with individuals who are ready for growth, goal setting, and forward momentum.

I am not a therapist. I am a trained coach with deep knowledge of trauma, psychology, and nervous system regulation. I work with clients who are ready to build strategies, challenge patterns, and create sustainable change. Coaching is not a substitute for psychiatric mental health treatment, medical care, or legal advice.

If you are in crisis or experiencing severe distress, please reach out to a qualified mental health professional or crisis service in your region.

A discovery call is a complimentary 20 minute conversation where we discuss your goals, I answer your questions, and we determine if we are a good fit to work together. There is no pressure or obligation.

To book a discovery call, use the contact page. My phone number to send a WhatsApp message and email address are listed at the end of every page on the site.

In our first session, we will clarify what you are working on, what patterns are showing up, and what you want to create. I will ask questions to illuminate your situation clearly. We then create a roadmap for our work together.

You lead. I bring questions, challenge assumptions, and hold space for you to access your own knowing.

For more detail on the coaching process, read What Happens in a Session on my Writing and Resources page.

If you want to learn more about what happens in a coaching session and how the process works, read the articles on my Writing & Resources page, starting with What is Coaching? Further reading - The Coaching Tool Kit

Is Coaching right for you? Try the Seven Questions for Reflection

This is different for everyone. Some clients work with me for a few sessions around a specific challenge. Others work with me ongoing for months or years as they navigate major transitions, sobriety, or deep integration work. It can be regular sessions or with more time in between.

We will discuss your goals and create a plan that works for you.

Please see my Writing & Resources page for a Pre Session Goal Setting worksheet.

Make sure you're in a quiet, private space where you won't be interrupted.

Use the bathroom beforehand, turn off notifications, and have water nearby. If you tend to process emotionally, tissues can be helpful.

Avoid scheduling anything demanding immediately after - especially if the session is likely to be emotional or activating.

Time in nature, movement, or quiet reflection afterward supports integration.

Twenty four hours notice is required to reschedule a session. Sessions rescheduled with less than twenty four hours notice will be forfeited, as that time has been reserved exclusively for you.

Unless there are unforeseen circumstances beyond your control. I will be as flexible as I can, the cancellation policy is here because making the appointment holds my time for you making me unavailable for other clients at that time.

Last updated: 20.01.2026

When you use the contact form on this website, I use your information solely to respond to your inquiry, schedule coaching sessions, and communicate about services.

I do not give your information to third parties.

Your information is stored securely and is only accessible by me. I retain your information for as long as necessary to provide services.

You have the right to request access to your data, request deletion of your data, and opt out of communications at any time. To exercise these rights, contact gillianbarden@gmail.com

Last updated: 20.01.2026

By booking a coaching session with me, you agree to the following terms:

Services Provided

Coaching is not therapy, medical treatment, or crisis intervention. Coaching is designed for individuals who are seeking personal growth, not in severe crisis.

Client Responsibilities

You agree to attend sessions on time, provide 24 hours notice for cancellations or reschedules, pay for sessions in advance, and take responsibility for implementing insights and strategies.

Everything shared in sessions is confidential. Except where disclosure is required by law (risk of harm to self or others, child abuse, court order).

Coaching is not a substitute for psychiatric mental health treatment, medical care, or legal advice. I am not liable for any decisions you make or actions you take based on coaching sessions.